(NEW)  COMMENTARY - MORE INDUSTRY CHALLENGES ON THE HORIZON - JUNE 2010 (NEW)  COMMENTARY - WHEN BUSINESS IS DOWN - JUNE 2010 (NEW)  FIVE BUSINESS FUNDAMENTALS I LEARNED THE HARD WAY - JUNE 2010 (NEW)  THE MYSTERY OF  DISAPPEARING CUSTOMERS - JUNE 2010 (NEW)  RECOVERING FROM LOSING A BIG CUSTOMER - JUNE 2010 (NEW)  LISTEN TO YOUR HEART - FOLLOW THE COMPASS INSIDE - JUNE 2010 (NEW)  WHAT'S IN A WORD ? - JUNE 2010 COMMENTARY - DON'T LOSE SIGHT OF SAFETY - MARCH 2010 VALUE-BASED SELLING - MARCH 2010 TIMELY TIPS - MARCH 2010 BEING A BETTER BOSS IN 2010 - MARCH 2010 DEVELOPING A POSITIVE ATTITUDE - MARCH 2010 MAKING FRIENDS WITH TIME - MARCH 2010 STRESS MANAGEMENT - MARCH 2010 TRENDS FOR 2010 PART 1 - MARCH 2010 TRENDS FOR 2010 PART 2 - MARCH 2010 COMMENTARY - THE TIMES THEY ARE A-CHANGING - DECEMBER 2009 ARE YOU COVERED ? - DECEMBER 2009 COMMENTARY - WHEN THINKING SMALL CAN WORK WELL - DECEMBER 2009 CHAMPIONING THE CHAMBER - DECEMBER 2009 CUT THE EXCUSES - DECEMBER 2009 LEAVING A LEGACY - DECEMBER 2009 RECOGNITION AND REWARDS - DECEMBER 2009 STRATEGIES FOR OVERCOMING YOUR FEAR - DECEMBER 2009 COMMENTARY - AN UP EVENT DURING DOWN TIMES - OCTOBER 2009 HOW TO KEEP CUSTOMERS HAPPY WHEN YOU SCREW UP - OCTOBER 2009 COMMENTARY - DON CHAPPELLE GOES GREEN - OCTOBER 2009 STAYING ON TOP - OCTOBER 2009 REAP THE BENEFITS OF REFERRALS - OCTOBER 2009 LOW COST MOTIVATION - OCTOBER 2009 WEBSITE WANDERLUST - OCTOBER 2009 COMMENTARY - WHEN TIMES ARE TOUGH IS THE TIME TO PLAN - JULY 2009 DOING THE RIGHT THING IN TOUGH TIMES - JULY 2009 KIMO’S MAUI RULES TO LIVE BY - JULY 2009 SMALL BUSINESS STRATEGIES FOR WEATHERING THE ECONOMY - JULY 2009 KEYS TO BUSINESS SUCCESS THIS YEAR - JULY 2009 IT’S ALL ABOUT PERSPECTIVE - JULY 2009 HOW TO CREATE A POSITIVE IDEA CULTURE IN YOUR BUSINESS - JULY 2009 COMMENTARY - DEALING WITH THE GHOSTS - APRIL 2009 PRECISE ICE TELLS IT LIKE IT IS - APRIL 2009 HABITS OF SUCCESSFUL SALES PEOPLE - APRIL 2009 LEADING IN CHAOTIC TIMES - APRIL 2009 ALL CUSTOMERS ARE NOT CREATED EQUAL - APRIL 2009 TAKE A CREATIVITY BREAK - APRIL 2009 COMMENTARY - WORK SMARTER NOT HARDER  - JANUARY 2009 HUMAN RESOURCE ISSUES FOR 2009 - JANUARY 2009 YOUR BUSINESS IN 2009 - JANUARY 2009 BUSINESS PLANNING FOR 2009 - JANUARY 2009 FINDING YOUR VOICE - THE 8TH HABIT - JANUARY 2009 COMMENTARY - NICA CONVENTION IS THE BEST YET - NOVEMBER 2008 SIMPLE GUIDELINES WILL HELP NEW CNC OPERATORS - NOVEMBER 2008 NEGOTIATION - THE UNDERESTIMATED BUSINESS SKILL - NOVEMBER 2008 FIVE USEFUL STRATEGIES TO AVOID BURNOUT - NOVEMBER 2008 THE 10 COMMANDMENTS OF PROSPECTING - NOVEMBER 2008 COMMENTARY - WHEN IT'S TIME TO GO - SEPTEMBER 2008 NICA TRADE SHOW THIS MONTH - SEPTEMBER 2008 SUCCESSION PLANNING - SEPTEMBER 2008 FOLLOW THESE EIGHT GOOD TIPS - SEPTEMBER 2008 BUT I DO THE JOB BETTER !! - SEPTEMBER 2008 BETTER BUSINESS LETTERS - SEPTEMBER 2008 LETTING GO OF YOUR BUSINESS BANANAS - SEPTEMBER 2008 SUCCESSFULLY LEADING YOUR TEAM - JUNE 2008 THE POWER OF WORDS - JUNE 2008 WOW YOUR CUSTOMERS WITH A DYNAMIC PRESENTATION - JUNE 2008 COMMENTARY - LET'S STAY HONEST - JUNE 2008 COMMENTARY - LISTENING TEACHES SOME VALUABLE LESSONS - JUNE 2008 COMMENTARY - SAFTEY CODE FOR ICE STRUCTURES - APRIL 2008 HANDLING WORKPLACE NEGATIVITY - APRIL 2008 GETTING PEOPLE INVOLVED KEY TO FESTIVAL SUCCESS - APRIL 2008 ENVIRONMENTALLY-SMART BUSINESS PRACTICES - APRIL 2008 COMMENTARY - AND NOW, FOR THE REST OF THE STORY - JANUARY 2008 BEATING BURNOUT - JANUARY 2008 ASKING FOR HELP - JANUARY 2008 BRAINSTORMING FOR BETTER IDEAS - JANUARY 2008 DISPLAY ICE WHERE IT CAN BE SEEN, SAYS DEAN CARLSON - JANUARY 2008 START TAKING YOUR HOME BASED BUSINESS SERIOUSLY - JANUARY 2008 SUCCESS COMES FROM STARTING RIGHT - JANUARY 2008 YOU CAN'T SEND A DUCK TO AN EAGLE SCHOOL - JANUARY 2008 MAXIMIZE YOUR NETWORKING EFFORTS - JANUARY 2008 INVITE THE UNINVITED - NOVEMBER 2007 LIFE IS ALL ABOUT LOGISTICS - NOVEMBER 2007 SALES STRATEGIES THAT WORK - NOVEMBER 2007 A REGULAR NEWSHEET WILL HELP BUILD YOUR BUSINESS - NOVEMBER 2007 USEFUL TIPS FOR STAYING WARM - NOVEMBER 2007 WHAT MAKES US TICK ? - NOVEMBER 2007 THE SCULPTURE IS ONLY 50% OF THE PROJECT - AUGUST 2007 NEW-LOOK NICA WILL EMBRACE ALL ICE CARVERS - AUGUST 2007 TO LEARN IS TO EARN - AUGUST 2007 SHARPEN YOUR BUSINESS SKILLS IF YOU WANT TO GROW - AUGUST 2007 DEALING WITH OBJECTIONS - AUGUST 2007 KEEP IN TUNE WITH FOOD AND SHOP SAFETY RULES - AUGUST 2007

E-MAIL ETIQUETTE - MAY 2007 EVERYTHING CHANGES - MAY 2007 FEAR OUTPULLS GREED - MAY 2007 'FREE' IS THE MAGIC WORD - MAY 2007 GET TO THE POINT - MAY 2007 IT'S ONWARD AND UPWARD FOR WINTER CARNIVALS - MAY 2007 SALES SLUMPING ? - MAY 2007 WINNING CUSTOMERS BACK - MAY 2007 COMMENTARY - IT'S ALL ABOUT EXPECTATIONS - MAY 2007 WIND, LATERAL LOAD STATS NEEDED FOR ICE WALLS  - MARCH 2007 ROI ON ICE LOUNGES KEEPS FAD ALIVE - MARCH 2007 POACHING PHOTOGRAPHS IS UNETHICAL - MARCH 2007 LEARN FROM MISTAKES - MARCH 2007 'NO BLAME' APPROACH CAN SETTLE A DISPUTE, SMOOTHLY  - MARCH 2007 COMMENTARY - MARCH 2007 THINGS QUIET AT THE SHOP ? - MARCH 2007 A QUICK LESSON IN HUMAN RELATIONS - MARCH 2007 A VERY SHORT SALES COURSE - MARCH 2007 BUILDING AN "A" TEAM - MARCH 2007 CANADA POST SHAVES TIME - MARCH 2007 GETTING TO KNOW YOU, GETTING TO KNOW ALL ABOUT YOU - MARCH 2007 ONE WORD SAYS A LOT ABOUT LEADERSHIP - MARCH 2007 GETTING AHEAD  - MARCH 2007 I'VE GOT YOUR NUMBER  - MARCH 2007 HOW DO YOU PLAN TO EXIT THE BUSINESS ? - DECEMBER 2006 TIMES THEY ARE A CHANGING - SEPTEMBER 2006 KEEP THOSE CUSTOMERS - SEPTEMBER 2006 DID YOU KNOW WATER FREEZES FASTER AFTER HEATING ? - SEPTEMBER 2006 ARE YOU SELLING ICE OR PRICE ? - SEPTEMBER 2006 UNDERSTANDING CNC TECHNOLOGY (PART 2) - SEPTEMBER 2006 LEARNERS ARE EARNERS - SEPTEMBER 2006 LIABILITY INSURANCE - SEPTEMBER 2006 DON'T BE AFRAID TO BORROW IDEAS - SEPTEMBER 2006 YOUR PRICE TOO HIGH ? - SEPTEMBER 2006 TROUBLESHOOTING THE CLINEBELL BLOCK MAKER - JUNE 2006 TIPS & TRICKS FOR IMPROVING PRODUCTIVITY - JUNE 2006   UNDERSTANDING CNC TECHNOLOGY (PART 1) - JUNE 2006 CHANGING CONSUMER - MARCH 2006  LIFE'S ALL ABOUT ATTITUDE - JANUARY 2006 BUYER BEWARE - JANUARY 2006 TRENDS, TRENDS, TRENDS - JANUARY 2006 AICD SETS HIGH STANDARDS - JANUARY 2006 FOLLOW UP ON SALES AND PREVENT SCAMS - OCTOBER 2005 GONE BUT NOT FORGOTTEN - OCTOBER 2005 GRAND MASTER SHIMIZU ENDORSES NEW TRAINING ACADEMY - OCTOBER 2005 MAKING A SPEECH - OCTOBER 2005 EMPLOYEES ARE KEY - AUGUST 2005 GREAT SERVICE - AUGUST 2005 ONE MAN'S OPINION - AUGUST 2005 PLAN YOUR SALES CALLS - AUGUST 2005 THE CHANGING CONSUMER - AUGUST 2005 WHEN I DO - AUGUST 2005 PLAN THE WORK (FINCH) - AUGUST 2005 EXPANDING BUSINESS - WATCH OUT FOR CURVES ALONG THE ROAD - JUNE 2005 WHY CUSTOMERS BUY - JUNE 2005 PAY NOW OR PAY LATER - JUNE 2005 ROYAL SERVICE - THE CUSTOMER IS KING PART 2 - JUNE 2005 WANTED : TALENTED CARVERS - JUNE 2005 AGONY OF DE FEET - JUNE 2005 ANATOMY CLASSES ARE POPULAR - JUNE 2005 CNC ROUTERS WERE MAJOR FOCUS OF COLORADO ICEMAN CONFERENCE - JUNE 2005 SALESMANSHIP IS THE WEAK LINK - JUNE 2005 SELLING IS ALL ABOUT COMMUNICATION - JUNE 2005 ROYAL SERVICE. THE CUSTOMER IS KING - MARCH 2005 DIAMONDS ARE FOREVER - ALMOST - MARCH 2005 SODEXHO CHEFS COMPLETE CARVING COURSE WORKSHOP - MARCH 2005 A COLLABORATION WITH NATURE - MARCH 2005 ICE - BEAUTY - DANGER - HISTORY - MARCH 2005 SERVICE SERVICE SERVICE - FEBRUARY 2005 FINE FILTERING - FEBRUARY 2005 UNDERSTANDING DRY ICE - FEBRUARY 2005 USING COLOR IN ICE - FEBRUARY 2005 DON'T PUT YOUR BACK OUT - FEBRUARY 2005 ICE SCULPTING THE MODERN WAY - FEBRUARY 2005 IDEAS THAT WORK(ED) - FEBRUARY 2005